Fast and Great service. Checked in right at 1 o'clock and got me in and done. Out within an hour, service included was an oil change, tire rotation and the 32 points check.
My granddaughter was in an accident in Lubbock that totaled her car. She needed a replacement car to get her to college and to work. We looked online for a list of cars we wanted to look at. We began our search at Gene Messer KIA in Lubbock. We were assisted by Skyler Bergman. The weather outside was terrible to say the least. The wind was blowing about 40 mph. We decided to look at the available cars online first and then brave the elements to actually look at the vehicles we selected. Skyler was extremely personable and helpful during the whole process. My granddaughter chose a 2017 white KIA Sportage with black interior. Thanks also to Shawn in the financial department who ably assisted us with the financing on this vehicle. Thank you Gene Messer KIA, Skyler and Shawn for changing a disaster into a pleasure!D. Burton & Morgan
This was my first time buying a car. The staff was really great and they helped me out with everything. Nathan was very understanding and helpful with the entire process while being patience. I would definitely recommend this place. Really a great service was provided to me and I wish it continues the same for the coming years!
Best customer service I’ve had in a long time. The service department staff is very knowledgeable and transparent. They make tough trips for oil changes, bearable and easy. I wouldn’t go anywhere else.
Great place to find a vehicle with some of the friendliest sales people
I highly recommend Gene Messer Kia!! Skylar was so professional and helped find the perfect car! Patrick did an amazing job of helping too!
Joe was extremely helpful and made my first car buying experience smooth and settling. He was upfront about everything and nothing was hidden. I really appreciate the honesty from him and Kia! I love my Kia Soul �
Good experience with GMK today.. went in for an oil change. Found out we need some work done on the car and we really don't have the funds right now. The wait took forever but having the wifi and refreshments helped alot with the kids during a 2 hour wait. The service manager on duty (didn't catch his name) was wonderful. God bless you sir. Thank you!
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