I've been the proud owner of 3 previously Kias,so I've always been satisfied on the service they and the customer service also the friendly atmosphere

My experience was very good. I was treated well, driven home & picked up to claim my car. Everything was smooth. Everyone was kind,, polite,, and professional. My only problem was I wasn't told when I made the appt that they didn't replace windshield. Now I have to make another appt with a different dealership to replace the windshield.

quick .reasonable .honest....been going here with 2017 nio and service has always been a plus ...kia here is great dealership gene messer group kia in lubbock texas rocks

My experience at Gene Messer with Logun Saenz never felt like being handled by a salesman, but by a friend helping you pick out a good car. He streamlined the process to get me back on the road quickly and the new car is perfect for our needs. I’m definitely more likely to buy another Kia in the future from Gene Messer after having worked with Logun, Daniel in finance, and everyone else I spoke with.

Even though I got my Telluride from a different dealer, they were very helpful after a piece of trim came loose within the first few weeks. They quickly fixed it-just snapped in place. It’s been fine since. Also, I later took it in for its first oil change. Again they provided great customer service.