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6006 West 19th, Lubbock, TX, 79407

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Dealership Info

Phone Numbers:Online Showroom Hours:
  • Mon - Sun12:00 AM - 12:00 AM
    (Always Open for Online Shopping)
Sales Hours:
  • Mon - Sat9:00 AM - 6:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat7:00 AM - 6:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat7:00 AM - 6:00 PM
  • SunClosed

Kia Recall Service Center in Lubbock

Gene Messer Kia is an authorized Kia Recall Service Center in Lubbock that can service your recall needs. Whether it is a digital or mechanical feature that needs a thorough check, we will take care of everything. Customer safety is our top priority followed by client satisfaction. Check your vehicle’s VIN number below to see if it has any outstanding recalls, or we will take care of that when you schedule your recall service with us today.

Kia Recall FAQ

According to the National Highway Traffic Safety Administration, more than 10 million car recalls are reported every year across all automakers. Unsurprisingly, most of these recalls are because of safety problems that have been verified and reported by the automaker and the NHTSA. If you are handling a recall, you’ll certainly have several questions to ask. The best news is that you are in the ideal place to get your questions answered. Worried about the do’s and don’ts of a Kia recall? Here is a thorough guide to vehicle safety recalls.

What is a Car Safety Recall?

Car recalls by the auto manufacturer are issued when the car brand or the NHTSA finds a defect or condition that can greatly affect the safe operation of the vehicle. The problem can be present in just one vehicle design or a series of automobiles. Once the automaker sends notifications to the dealers, registered car owners are informed of the issues to get their vehicle diagnosed, fixed or replaced by the authorized automobile dealerships.

A lot of the time, an automobile recall is for a safety-related problem related to the:

  • Car’s steering wheel
  • Brakes and brake pads
  • Wheels and tires
  • Seat belts, air bags or ignition switch
  • Technical issues

For the most part, the automobile manufacturer willingly decides to carry out a safety inspection in order to identify flaws. Nonetheless, the National Highway Traffic Safety Administration might also initiate an examination based on customer problems and complaints to determine if a Kia needs a safety recall. Despite who makes the recall choice, producers are required to repair the issue.

What Should I Do After Receiving a Recall On My Car?

The initial thing to do after you receive a recall letter is to read it completely. The letter ought to thoroughly define the concern. The letter additionally comes with all of the essential details for arranging a time to take care of the issue at a neighborhood dealership.

As per the letter,

  • Car buyers will be advised on exactly how and when to call the neighborhood dealer
  • How to set up an appointment for the repair services
  • Warning signs and risks associated with the issue

Whatever you do, we suggest not to postpone getting your automobile checked as soon as possible. Also, do not disregard the recall. As a lot of recalls are safety-related, you may place yourself and your passengers in danger by waiting.

Who is the NHTSA?

The National Highway Traffic Safety Administration or NHTSA is a Federal agency within the United States Department of Transportation that carries out a variety of automobile safety programs. As a component of its job, NHTSA implements safety performance criteria for numerous vehicles, car tools and performs vehicle safety investigations.

How Do I Find Out if My Car has a Safety Recall?

After getting the notice from the NHTSA, the car manufacturers have 60-days to send out recall notifications to all officially registered automobile owners notifying them of the safety recall decision. If your car is acting uncommon and you suspect it may have a recall, you can always contact your local car dealership to check.

Does your Kia have a Recall?

Nobody likes when their vehicle does not work the way it is supposed to. But when driving that vehicle risks your safety and the safety of your passengers, you should never wait to get it checked. Taking action after receiving a safety recall letter may save your life. If you have gotten a Kia recall notice or find that your Kia has an open recall by using the VIN search, let Gene Messer Kia in Lubbock handle your recall repair. We will get you back on the road safely.

Kia Recall Check & Car Recall FAQs | Gene Messer Kia


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Cars Sep 22, 2020

Wondering why the service technician is never the same person? Last 3 times I’ve been there it’s a different person each time. Thank you for looking into this.

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Cars Sep 21, 2020

They were very efficient in getting my car in and taken care of. The service here was great and the woman working was so sweet.

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Cars Sep 20, 2020

I was in town from DFW and needed an oil change and the service was quick but great quality and amazing customer service and awesome personal touch.

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Google Sep 19, 2020

Great sales people,ask for Micheal Bates.

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Google Sep 19, 2020

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Contact Us

(806) 776-5600

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6006 West 19th • Lubbock, TX 79407

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Today's Hours:

Open Today! Sales: 9am-6pm

Open Today! Service: 7am-6pm

Open Today! Parts: 7am-6pm

Gene Messer Kia 33.5790487, -101.9462486.